Alenley

Property Management

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2024

Information We Collect

Personal Information

  • Name, email address, phone number
  • Property addresses and ownership information
  • Financial information for rent collection and payments
  • Emergency contact information

Property Information

  • Property details, photos, and condition reports
  • Rental history and lease agreements
  • Maintenance requests and service records
  • Tenant screening and application data

Website Usage

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies
How We Use Your Information
  • Provide property management services and tenant screening
  • Process rent payments and financial transactions
  • Communicate about property matters and maintenance
  • Comply with legal and regulatory requirements
  • Improve our services and website functionality
  • Send marketing communications (with your consent)
  • Respond to inquiries and provide customer support
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Contractors, maintenance companies, and other service providers necessary for property management
  • Legal Requirements: When required by law, court order, or government regulation
  • Property Transactions: With potential buyers or sellers during property sales
  • Emergency Situations: To protect the safety of persons or property
  • Business Transfers: In connection with a merger, acquisition, or sale of our business
Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Limited access to personal information on a need-to-know basis
Your Rights and Choices
  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format
Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: privacy@alenley.com

Phone: (305) 699-3437

Mail: Alenley Property Management
Privacy Officer
Miami, FL

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.